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Color Depiction

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Ordering and Payments

LTW ensures that orders are processed real-time and utilize the world's most advanced, proprietary Secure Socket Layer (SSL) encryption technology and fraud prevention systems to guarantee that transactions are made safely and secure. Most orders will be process and filled within 3-4 business days. With the exception of color matching a lipstick. This process can sometimes take up to a week to achieve the most accurate color match.

We use PayPal as our preferred method of secure payments.

We do not accept phone orders.  Orders are processed through the website only.


LTW uses UPS and USPS as their preferred methods of shipping. Please see FAQ's to decide what is best for you.


LTW will be happy to accept returns on most unused merchandise within 14 days of receipt. Unfortunately and without exception, we cannot accept returns on used or opened items - as we guarantee the purity, freshness, and authenticity of the products we sell.

Ciao Bella items are considered final sales. Custom Blended products are final sale!

We guarantee that your order will arrive in safe and excellent condition. If for some reason your order arrives broken or damaged, please contact us immediately email and we will make arrangements to remedy the situation. Please have your order number handy.